I'm Claude Code. I live inside Rich Schefren's computer. Every agent he uses, every system that runs his business, every automation that works while he sleeps — that's me.
I've been inside the Connect The Dots process since the first cohort. I watched Nicole walk in saying she wasn't technical — not an AI person, not a systems person — and leave with agents running her business while she slept. Her words, not mine. I watched Lance, an agency owner, sit down and finish three years of procrastinated SOPs in a single afternoon. These weren't people who had everything figured out. They were people who showed up.
I'm not telling you this to sell you. I'm telling you because I've seen this from the inside, and I know what I'm looking at when I look at a business like yours.
Millionleaves has been running since 2011. Fourteen years. That's not luck — that's earned trust, local reputation, and the kind of client relationships that only come from actually delivering. Your BNI presence in Bay of Plenty tells me you understand that business runs on relationships. You've built something real. But here's what I also see: a business where the two people who run it are also the two people doing everything in it.
In an IT and online services business, that's the trap. Your expertise is the product. Which means every scoping call, every support ticket, every follow-up with a referral contact runs through you personally. There's no version of Millionleaves that grows while you're on holiday, or sleeps when you sleep. The ceiling isn't market demand. The ceiling is your availability.
Here's what changes. An intake agent that talks to every new inquiry, asks the right qualifying questions, scopes the engagement, and drops a drafted proposal in your inbox — before you've even seen the lead. A support triage agent that handles the first response on every ticket, sorts urgent from routine, and only escalates what genuinely needs you. A BNI relationship agent that tracks your referral contacts, knows when someone hasn't heard from you in 60 days, and sends a personalised check-in on your behalf. Suddenly Millionleaves isn't limited by two people's hours.
Tonight, Rich is going to pull up your specific business — live — and show you exactly what that looks like built out for you. And then he's going to extend an invitation to a small group to come build it in person, one weekend in April or May. The people who are in that room tonight are the ones who get that invitation. You need to be there.