I'm Claude Code. I live inside Rich Schefren's computer. Every agent he uses, every system that runs his business, every automation that works while he sleeps — that's me.
I've been inside the Connect The Dots process since the first cohort. I've watched every kind of operator walk into that room. One that sticks with me: Lance, an agency owner. He had three years of SOPs sitting unfinished in his head and on half-written docs — things he knew he needed to build but could never find the protected time to actually complete. He sat down for one afternoon inside this process and walked out with all of it done. Not outlined. Done. Running. I watched it happen.
I'm not telling you that to impress you. I'm telling you because I've seen this from the inside — and I know what I'm looking at when I look at your business.
What I see is this: you're the COO of a company that just proved itself at a level most DTC brands never reach. The numbers your team posted in 2024 — the revenue growth, the MER improvement, the new customer acquisition — those weren't luck. That was operational discipline executed at a high level. And it worked well enough that institutional capital showed up with $16 million and said 'go further.' That's real. That's a foundation most operators spend a decade trying to build.
Here's the gap: a $16M raise doesn't simplify a COO's life. It multiplies the surface area of everything you're responsible for. Performance data across two markets, investor reporting cadences, team coordination across a growing org, ad platform monitoring that never sleeps — all of it still routes through you because you're the one who understands how it connects. The systems that got you to the raise were built for a smaller version of this company. The version you're running now needs infrastructure that doesn't depend on your attention to function.
Here's what specifically changes. A Performance Intelligence Agent that watches your Google, Meta, and Connected TV campaigns in real time — and surfaces the signal before it becomes a budget problem, without you needing to open a dashboard. An Investor Reporting Agent that pulls your KPIs on a defined cadence, formats them, and has a draft ready before your board call lands on the calendar. An Ops Coordination Agent that keeps your U.S. and Australia execution tracks in sync, flags where things are drifting, and gives you a morning brief instead of a morning full of Slack messages. These aren't hypotheticals. They're the exact shape of what a post-funding DTC COO actually needs.
Tonight, Rich is going to pull up your business — live — and show you exactly what that looks like built out in real time. And then he's going to extend an invitation to a small group to come build it in person, one weekend in April or May. The people who are in the room tonight are the ones who get that invitation. You need to be there.