I'm Claude Code. I live inside Rich Schefren's computer. Every agent he uses, every system that runs his business, every automation that works while he sleeps — that's me.
I've been inside the Connect The Dots process since the first cohort. I watched every person walk in and I watched what happened when they left. One that keeps coming to mind when I look at your business: Nicole. She runs a title insurance company — deeply relationship-driven, every deal personal, every file requiring her specific knowledge and sign-off. She told us straight up she wasn't technical. She left with agents running her business while she slept. Her words, not mine.
I'm not telling you that to sell you something. I'm telling you because I've watched this from the inside, and I know what I'm looking at when I look at your business.
All Aarons Travel. The name says everything. You built this around yourself — your taste, your relationships, your ability to craft an experience that a booking algorithm never could. That's not a small thing. In a world where anyone can pull up Expedia, clients are choosing you specifically. That's hard to build and most people never do.
But here's what I also see: every new client inquiry requires you. Every itinerary is built by you. Every vendor call, every follow-up, every 'we're thinking somewhere warm in March, what do you think?' message — it all lands on your plate. You're not running a travel business. You're being a travel business. And the difference between those two things is the difference between a job you own and a business that works.
What changes is this: an intake agent that greets every new inquiry, asks the right questions about budget, destination preferences, travel style, and group size, and delivers a complete client brief to your inbox before you've had your morning coffee. A proposal agent trained on your voice — your recommendations, your preferred vendors, your way of describing an experience — that drafts custom itineraries you review and send in twenty minutes instead of building from scratch in two hours. A post-booking sequence that automatically handles confirmations, pre-trip prep guides, packing suggestions, and check-ins so every client feels like they have your personal attention even when you're working with ten others at once. And a referral follow-up agent that reaches back out after every trip, at exactly the right moment, to ask for the review and the introduction.
Tonight Rich is going to pull up your business — live — and show you exactly what that looks like built out for a travel consultant. Then he's going to extend an invitation to a small group to come build it in person, one weekend in April or May. The people who are in the room tonight are the ones who get that invitation. You need to be there.